Terms of service

TERMS OF SERVICE

Last updated: [04.11.25]

OVERVIEW

Welcome to The One Beard & Skin. The terms “we”, “us”, and “our” refer to The One Beard & Skin, an independently owned UK business operated by a sole trader. We operate this website and online store (powered by Shopify) to provide information, products, and services to you (the “Services”).

These Terms of Service (“Terms”) govern your use of our website and Services. By accessing, browsing, or purchasing from our store, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree with any part of these Terms, you must not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our site, you confirm you are at least the age of majority in your country or region of residence, and you consent to any minor dependents using the Services under your supervision.

When you place an order, sign up, or interact with our site, you agree to provide accurate, current, and complete information. You are responsible for keeping your account information secure, including your password.

SECTION 2 – OUR PRODUCTS

We aim to display our grooming products as accurately as possible, but variations in colour or appearance may occur due to device settings or screen quality.

All product descriptions, images, and prices are subject to change at any time without notice. We reserve the right to discontinue any product at any time.

SECTION 3 – ORDERS

All orders placed with us constitute an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities, inaccuracies in product information, or suspected fraud.

Your order is not confirmed until we have processed your payment and sent you a confirmation email. If we need to cancel or adjust an order, we will contact you using the information you provided.

All purchases are subject to our Refund & Returns Policy [LINK].

SECTION 4 – PRICING & BILLING

All prices listed on our site are in GBP (£). Pricing may vary depending on your location and does not include applicable taxes, import duties or customs fees for international orders.

We offer free worldwide shipping on all orders. You agree to provide accurate billing and payment information and authorise us to charge your chosen method of payment for all purchases, shipping (if applicable), and any taxes or fees due.

SECTION 5 – SHIPPING & DELIVERY

We currently ship worldwide.

  • UK Delivery: 3–5 working days

  • International Delivery: 7–14 working days

Shipping times are estimates and may be affected by customs, postal delays, or events beyond our control. Once your order leaves our facility, risk of loss transfers to you, and The One Beard & Skin is not responsible for delays or delivery issues caused by carriers.

International customers are responsible for any customs or import fees incurred.

SECTION 6 – INTELLECTUAL PROPERTY

All content on our website — including trademarks, copy, product names, photography, graphics, and layout — belongs to The One Beard & Skin or our licensors and is protected by intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any part of our Services without our express written consent.

SECTION 7 – OPTIONAL TOOLS

We may provide you access to third-party tools or apps. These are provided “as is” and “as available,” and we are not responsible for any damage or issues resulting from your use of them. Use third-party tools at your own risk and subject to their own terms and conditions.

SECTION 8 – THIRD-PARTY LINKS

Links to third-party websites or content are provided for convenience. We do not endorse or assume responsibility for any third-party content, products, or services. Accessing third-party services is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

The One Beard & Skin is powered by Shopify. While Shopify hosts our store, all purchases are made directly with us. Shopify is not responsible for any transactions, orders, or claims related to your use of our Services.

SECTION 10 – PRIVACY

We collect and process personal information in accordance with our Privacy Policy [LINK]. Shopify also processes data as part of its platform services — you can review Shopify’s Privacy Policy via a link on our site.

SECTION 11 – FEEDBACK

Any reviews, ideas or feedback you submit may be used by us for marketing, improvement, or content without compensation. By submitting Feedback, you confirm you have the right to do so, and your feedback is truthful and non-infringing.

SECTION 12 – ERRORS & OMISSIONS

Occasionally there may be errors relating to product descriptions, pricing, or shipping information. We reserve the right to correct errors, update details, or cancel orders at any time without notice (including after an order is placed).

SECTION 13 – PROHIBITED USES

You may not use our Services for unlawful, abusive or harmful purposes. You agree not to attempt to bypass security features, send malicious code, or misuse our platform in any way.

We reserve the right to suspend or terminate any user who violates these Terms.

SECTION 14 – TERMINATION

We may terminate your access to the Services at any time for any breach of these Terms. Sections relating to intellectual property, indemnification, limitations of liability, and other specified clauses will continue to apply after termination.

SECTION 15 – DISCLAIMERS

All products and services are provided “as is” and “as available,” without any warranties of merchantability, fitness for purpose, or non-infringement. We do not guarantee our website will be error-free or uninterrupted.

Some jurisdictions do not allow certain disclaimers — in such cases, the specific legal rights of the consumer may apply.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, The One Beard & Skin will not be liable for any indirect, incidental, or consequential damages resulting from use of our Services or products, including but not limited to lost revenue, data, or profits.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless The One Beard & Skin and our partners, suppliers, and service providers from any claims arising from your breach of these Terms or your misuse of our Services.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remainder shall continue to apply.

SECTION 19 – WAIVER & ENTIRE AGREEMENT

Failure to enforce a right does not constitute a waiver. These Terms constitute the entire agreement between you and The One Beard & Skin regarding use of the Services.

SECTION 20 – ASSIGNMENT

You may not transfer any rights under these Terms without our written consent. We may assign or transfer these Terms at our discretion.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of England and Wales. By using our Services, you consent to the exclusive jurisdiction of UK courts for any disputes.

SECTION 22 – CHANGES TO TERMS

We may update these Terms periodically. Your continued use of our Services after changes have been posted indicates your acceptance of the updated Terms.

SECTION 23 – CONTACT INFORMATION

If you have questions about these Terms, contact us at:

The One Beard & Skin
📧 theonebeardskin.uk@hotmail.com
📞 07843 125185
📍 6a Greenough Avenue, Rainhill, Prescot, L35 4QA, United Kingdom
(Not VAT registered)